Privacy Policy

Effective Date: 2/11/2026

1. Introduction

SNS Roofing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, regardless of where you access it from.

By using our website or services, you agree to the practices described in this policy.

2. Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data

• First name
• Last name
• Username or similar identifier

Contact Data

• Billing address
• Service/property address
• Email address
• Telephone numbers

Technical Data

• Internet protocol (IP) address
• Browser type and version
• Time zone setting and location
• Device information
• Website usage data collected through cookies and analytics tools

Transaction Data

• Details about services requested or provided
• Project history
• Payment details (processed securely through third-party providers)

3. How We Use Your Personal Data

We will only use your personal data when permitted by law. Most commonly, we use your personal data:

• To perform a contract with you
• To provide roofing services, inspections, and estimates
• To schedule appointments and send project updates
• To process payments
• To respond to inquiries and customer service requests
• To improve our website and services
• To comply with legal obligations
• For legitimate business interests that do not override your rights

With your consent, we may also send promotional communications regarding our services.

4. SMS Communications & Consent

If you provide your phone number to SNS Roofing, you may receive SMS text messages related to:

• Appointment confirmations
• Project updates
• Service reminders
• Billing notifications
• Promotional offers (if you have opted in)

By providing your phone number and opting in, you consent to receive SMS messages from SNS Roofing.

Message and data rates may apply. Message frequency may vary.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After you send the SMS message “STOP,” we may send you a confirmation message to confirm that you have been unsubscribed.

For assistance, reply “HELP” or contact us at office@snsroofs.com or [Phone Number].

We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

All SMS communications comply with applicable laws and carrier regulations, including A2P 10DLC requirements.

5. Disclosures of Your Personal Data

We may share your personal data with:

• Service providers acting as processors who provide IT, hosting, CRM, payment processing, or messaging services
• Professional advisers including lawyers, bankers, auditors, and insurers
• Government or regulatory authorities when required by law
• Third parties involved in a business transfer, merger, or sale

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

We do not sell your personal data.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies, including analytics tools (such as Google Analytics), to analyze website traffic and improve performance.

You may control cookies through your browser settings.

7. Data Security

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

9. Your Legal Rights

Depending on applicable law, you may have rights to:

• Request access to your personal data
• Request correction
• Request deletion
• Object to processing
• Request restriction of processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at office@snsroofs.com.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

SNS Roofing
Email: office@snsroofs.com